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Tijdschrift beschrijving
Alle jaargangen van het bijbehorende tijdschrift
Alle afleveringen van het bijbehorende jaargang
Alle artikelen van de bijbehorende aflevering
35 gevonden resultaten
| nr | titel | auteur | tijdschrift | jaar | jaarg. | afl. | pagina('s) | type |
| 1 | Building a program for world-class service |
Barsky, Jonathan D. |
1996 |
37 | 1 |
p. 17-27 11 p. |
artikel |
|
| 2 | Building a Programn for World-Class Service |
Barsky, Jonathan D. |
1996 |
37 | 1 |
p. 17-27 |
artikel |
|
| 3 | Carl Boger replies |
Boger, Carl |
1996 |
37 | 1 |
p. 15-16 |
artikel |
|
| 4 | Chile's |
W., G. |
1996 |
37 | 1 |
p. 13-13 |
artikel |
|
| 5 | Defining your business with service |
1996 |
37 | 1 |
p. 2- 1 p. |
artikel |
||
| 6 | Don't Shoot the Messenger |
Smith, Randell A. |
1996 |
37 | 1 |
p. 80-88 |
artikel |
|
| 7 | Don't shoot the messenger— |
Smith, Randell A. |
1996 |
37 | 1 |
p. 80-88 9 p. |
artikel |
|
| 8 | Editorial Board |
1996 |
37 | 1 |
p. 4- 1 p. |
artikel |
||
| 9 | Expert-system technology for hotels: Concierce application |
Cho, Wonae |
1996 |
37 | 1 |
p. 54-60 7 p. |
artikel |
|
| 10 | Expert-System Technology for Hotels: Concierge Application |
Cho, Wonae |
1996 |
37 | 1 |
p. 54-60 |
artikel |
|
| 11 | Food facts and fiction |
Silverglade, Bruce |
1996 |
37 | 1 |
p. 14-15 |
artikel |
|
| 12 | Gettig Quality Out on the Street |
Brownell, judi |
1996 |
37 | 1 |
p. 28-33 |
artikel |
|
| 13 | Getting quality out on the street— |
Brownell, Judi |
1996 |
37 | 1 |
p. 28-33 6 p. |
artikel |
|
| 14 | GMs |
W., G. |
1996 |
37 | 1 |
p. 12-12 |
artikel |
|
| 15 | Increasing Restaurant Profits with Product Merchandising |
Makens, James C. |
1996 |
37 | 1 |
p. 72-79 |
artikel |
|
| 16 | Increasing restaurant profits with product merchandising |
Makens, James C. |
1996 |
37 | 1 |
p. 72-79 8 p. |
artikel |
|
| 17 | Industry events |
1996 |
37 | 1 |
p. 11- 1 p. |
artikel |
||
| 18 | Investment Values of Lodging Property |
de Roos, jan A. |
1996 |
37 | 1 |
p. 89-95 |
artikel |
|
| 19 | Investment values of lodging property |
deRoos, Jan A. |
1996 |
37 | 1 |
p. 89-96 8 p. |
artikel |
|
| 20 | Learning Social Responsibility |
Stuckey, Barbie |
1996 |
37 | 1 |
p. 10-10 |
artikel |
|
| 21 | Learning social responsibility |
1996 |
37 | 1 |
p. 10- 1 p. |
artikel |
||
| 22 | Not L&H again, but... Landauer Aligns with Horwath |
W., G. |
1996 |
37 | 1 |
p. 12-12 |
artikel |
|
| 23 | Omni Service Champions |
W., G. |
1996 |
37 | 1 |
p. 13-13 |
artikel |
|
| 24 | Proper use of data |
Boatman, Joe F. |
1996 |
37 | 1 |
p. 16-16 |
artikel |
|
| 25 | Restaurant Marketing on the Worldwide Web |
Murphy, Jamie |
1996 |
37 | 1 |
p. 61-71 |
artikel |
|
| 26 | Restaurant marketing on the worldwide web |
Murphy, Jamie |
1996 |
37 | 1 |
p. 61-71 11 p. |
artikel |
|
| 27 | Scripts: Precursor of Consumer Expectations |
Shoemaker, Stowe |
1996 |
37 | 1 |
p. 42-53 |
artikel |
|
| 28 | Scripts: Precursor of consumer expectations |
Shoemaker, Stowe |
1996 |
37 | 1 |
p. 42-53 12 p. |
artikel |
|
| 29 | Service Quality |
W., G. |
1996 |
37 | 1 |
p. 12-12 |
artikel |
|
| 30 | Srvice Quality, Jamaica Style |
C., F. L. |
1996 |
37 | 1 |
p. 96-96 |
artikel |
|
| 31 | Strategic Alliances |
W., G. |
1996 |
37 | 1 |
p. 13-13 |
artikel |
|
| 32 | Summaries of the feature articles |
1996 |
37 | 1 |
p. 6-8 3 p. |
artikel |
||
| 33 | The Service-Quality Audit |
Luchars, James Y. |
1996 |
37 | 1 |
p. 34-41 |
artikel |
|
| 34 | The service-quality audit |
Luchars, James Y. |
1996 |
37 | 1 |
p. 34-41 8 p. |
artikel |
|
| 35 | Top Management Sets the Tone for Service Quality |
W., G. |
1996 |
37 | 1 |
p. 13-13 |
artikel |
35 gevonden resultaten