| no |
title |
author |
magazine |
year |
volume |
issue |
page(s) |
type |
| 1 |
A CRM performance measurement framework: Its development process and application
|
Kim, Hyung-Su
|
|
2009
|
38 |
4 |
p. 477-489
13 p.
|
article
|
| 2 |
A framework for offshoring marketing processes in business-to-business marketing relationships
|
Sharma, Arun
|
|
2009
|
38 |
4 |
p. 419-425
7 p.
|
article
|
| 3 |
Editorial Board
|
|
|
2009
|
38 |
4 |
p. i-
1 p.
|
article
|
| 4 |
Entrepreneurial orientation and firm performance: The role of knowledge creation process
|
Li, Yong-Hui
|
|
2009
|
38 |
4 |
p. 440-449
10 p.
|
article
|
| 5 |
How to influence the birth of new business fields — Network perspective
|
Möller, Kristian
|
|
2009
|
38 |
4 |
p. 450-458
9 p.
|
article
|
| 6 |
Impact of outsourcing on business-to-business marketing: An agenda for inquiry
|
Ahearne, Michael
|
|
2009
|
38 |
4 |
p. 376-378
3 p.
|
article
|
| 7 |
Linking account portfolio management to customer information: Using customer satisfaction metrics for portfolio analysis
|
Gök, Osman
|
|
2009
|
38 |
4 |
p. 433-439
7 p.
|
article
|
| 8 |
Outsourcing, supply chain upgrading and connectedness of a firm's competencies
|
Lutz, Salla
|
|
2009
|
38 |
4 |
p. 387-393
7 p.
|
article
|
| 9 |
Outsourcing the sales process: Hiring a mercenary sales force
|
Rapp, Adam
|
|
2009
|
38 |
4 |
p. 411-418
8 p.
|
article
|
| 10 |
Portfolio of controls in outsourcing relationships for global new product development
|
Harmancioglu, Nukhet
|
|
2009
|
38 |
4 |
p. 394-403
10 p.
|
article
|
| 11 |
Sales management control level and competencies: Antecedents and consequences
|
Piercy, Nigel F.
|
|
2009
|
38 |
4 |
p. 459-467
9 p.
|
article
|
| 12 |
The antitrust implications of electronic business-to-business marketplaces
|
Pressey, Andrew D.
|
|
2009
|
38 |
4 |
p. 468-476
9 p.
|
article
|
| 13 |
The dilemma of outsourced customer service and care: Research propositions from a transaction cost perspective
|
Le Bon, Joël
|
|
2009
|
38 |
4 |
p. 404-410
7 p.
|
article
|
| 14 |
The impact of outsourcing on B2B marketing
|
LaPlaca, Peter J.
|
|
2009
|
38 |
4 |
p. 373-375
3 p.
|
article
|
| 15 |
The use of influence strategies in interdependent relationship: The moderating role of shared norms and values
|
Lai, Chi-Shiun
|
|
2009
|
38 |
4 |
p. 426-432
7 p.
|
article
|
| 16 |
Use of rules in decision-making in government outsourcing
|
Khan, Shahadat
|
|
2009
|
38 |
4 |
p. 379-386
8 p.
|
article
|
Journal description