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The effect of reliability and empathy on customer satisfaction: A survey of PT Telkom Indonesia’s IndiHome customers |
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Title: |
The effect of reliability and empathy on customer satisfaction: A survey of PT Telkom Indonesia’s IndiHome customers |
Author: |
Widagdo, Suwignyo Handayani, Yuniorita Indah Prastyowati, Agustin Hari Rachmawati, Lia Dimyati, Muhaimin Amalia, Sofi Srividya, Nadindla Haque, Shamima Banerjee, Monojit Nuvriasari, Audita |
Appeared in: |
Human systems management |
Paging: |
Volume 43 () nr. 2 pages 181-194 |
Year: |
2024-03-15 |
Contents: |
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Publisher: |
IOS Press, Amsterdam |
Source file: |
Elektronische Wetenschappelijke Tijdschriften |
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