Observations and comments to European quality promotion policy
Titel:
Observations and comments to European quality promotion policy
Auteur:
Maria Bonato Giuseppe Quartieri
Verschenen in:
Human systems management
Paginering:
Jaargang 18 (2001) nr. 1 pagina's 35-46
Jaar:
2001-04-01
Inhoud:
The European Quality Promotion Policy (EQPP), presented in the official documents reported in Point N. 2 of this paper, deals with the project promoted by the European Commission (DG III Industry) for analyzing and defining through 35 history cases the characteristics, the peculiarities and the singularities of the adoption of the Quality System (QS) by European Industries. EQPP includes various studies and analysis processed by different Committees properly appointed by the European Commission in order to reach the promotion policy of the quality, competitiveness, solidarities, employment and work in Europe. Based upon the cumulated work experiences on Quality Systems, herewith are reported some comments and observations to the above mentioned European research documents updated to 1997. Peculiarly, the paper affords the topics regarding the actual dispute on Total Quality Management (TQM) versus Quality Assurance (QA) and Quality Systems (QS) with the aim to surpass and overcome their said complementarity and major interactions. Quality centrality is then analyzed versus others subsystems (environment, safety, security, RAM, ILS, CCM and SE), the importance of some structural quality problems linked to the European Quality House and regarding the instructions, training and the third party certification. Finally, the paper shows the devisioned qualimetry proposal and some quality terminology and language problems.
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