The notion groupware contents the information technologies that facilitate theteam work and that are intended for communication, collaboration,coordination within the organization. Having as base software routines forteamwork, the groupware technology has many applications in themanagement process of the organization. The notion groupware refers to aspecial class of web packages connected to a network of personalcomputers: email, chat, video IP, newsgroups, etc. The studies from theliterature consider the groupware as a class of software programs thatfacilitate the coordination, the communication and the cooperation within themember of a group. As in marketing the marketing-mix is known as the “4P”,in the area of groupware its characteristics are known as the “3C”:communication within the group; coordination among the members of thegroup; collaboration among the members of the group. From the groupwaresoftware those with relevance for the managerial activity are: electronic mail,Internet meetings, time management, project management, the managementof dissimulated information. The groupware technologies can be divised inmany categories based on two elements: time and space. The users of agroupware work together in the same time – real time groupware, or invarious periods of time – offline groupware.
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