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| Titel: |
An Expert System in Quality Management System Documents Management and Internal Quality Audits |
| Auteur: |
Y.C. Alicia Tang Assyanur Nasyrah Ishak Lin-Sin Tan |
| Verschenen in: |
Journal of applied sciences |
| Paginering: | Jaargang 5 (2005) nr. 1 pagina's 130-137 |
| Jaar: |
2005 |
| Inhoud: |
Now-a-days, many organizations have tried to obtain ISO 9001:2000 certification. This International Standard promotes the adoption of a process approach in order to enhance customer satisfaction by meeting customer requirements. This process approach is used in the time of developing, implementing and improving the effectiveness of a Quality Management System (QMS). This study discusses the development of an expert system for the QMS document management and internal quality audits. The costly and time consuming steps to attain the ISO 9001:2000 status, which at the present moment is carried out by quality auditors, has inspired us to develop an expert system that will be able to mimic the role of the auditors. This expert system will be useful for the initial stage of the certification process, the document management or termed as adequacy auditing stage. It is believed that, by using the system, the process of the ISO Certification could speed up. Adding to that, the system is capable of providing suggestions and advices just like a consultant would. The software languages used are AMZI! Prolog and Microsoft Visual Basic. |
| Uitgever: |
Asian Network for Scientific Information (provided by DOAJ) |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 3 van 80 gevonden artikelen
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