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| Titel: |
A General Approach of Quality Cost Management Suitable for Effective Implementation in Software Systems |
| Auteur: |
Stelian BRAD |
| Verschenen in: |
Informatica economica |
| Paginering: | Jaargang 14 (2010) nr. 4 pagina's 97-113 |
| Jaar: |
2010 |
| Inhoud: |
Investments in quality are best quantified by implementing and managing quality cost systems. A review of various opinions coming from practitioners and researchers about the existent quality cost models reveals a set of drawbacks (e.g. too theoretical and too close to ideal cases; too academic, with less practical impact; too much personalized to particular business processes, with difficulties in extrapolating to other cases; not comprising all dimensions of a business system). Using concepts and tools in quality management theory and practice and algorithms of innovative problem solving, this paper formulates a novel approach to improve practical usability, comprehensiveness, flexibility and customizability of a quality cost management system (QCMS) when implementing it in a specific software application. Conclusions arising from the implementation in real industrial cases are also highlighted. |
| Uitgever: |
Inforec Association (provided by DOAJ) |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 2 van 80 gevonden artikelen
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