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Details van artikel 24 van 49 gevonden artikelen
| Titel: |
Improving Circulation Services Through Staff Involvement |
| Auteur: |
Kisby, Cynthia M. Kilman, Marcus D. |
| Verschenen in: |
Journal of access services |
| Paginering: | Jaargang 5 (2008) nr. 1-2 pagina's 103-112 |
| Jaar: |
2008-09-30 |
| Inhoud: |
The Circulation Services Department at the University of Central Florida Libraries reports on leadership and training initiatives that resulted in a number of service-enhancing projects implemented by a highly motivated and involved staff. Key elements in reinvigorating the department included a change in leadership philosophy, increased communication and training, and efforts to encourage employee commitment. The improvements included a space-saving and less confusing shelving reorganization. Staff suggested training to improve group functioning and patron service. The article includes a brief review of selected motivation theories behind these changes and discusses how the theories might be applied in other libraries. |
| Uitgever: |
Routledge |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 24 van 49 gevonden artikelen
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