|
| << vorige | volgende >> |
Tijdschrift beschrijving
Alle jaargangen van het bijbehorende tijdschrift
Alle afleveringen van het bijbehorende jaargang
Alle artikelen van de bijbehorende aflevering
Details van artikel 4 van 5 gevonden artikelen
| Titel: |
The Use of Biodata for the Recruitment of Call Center Operators in the Asian Leisure/Gaming Industry |
| Auteur: |
Wright, Philip Szeto, W. F. Geroy, Gary D. |
| Verschenen in: |
International journal of hospitality and tourism administration |
| Paginering: | Jaargang 8 (2007) nr. 1 pagina's 61-76 |
| Jaar: |
2007-01-23 |
| Inhoud: |
A sample of telephone operators (both past and present) at a “telebetting” facility in Asia, were asked to complete a questionnaire containing a range of biodata items. “Stayers” were significantly different from “Leavers” on 16 items. After omitting those items that might lead to employment discrimination, recruiters were left with 11 items, the most important being surrogates for maturity. The results may prove useful, not only in Asia, but in any culture where large numbers of individuals are employed in routine tasks. Despite this evidence, however, it is suggested that current authoritarian management practices in Asia, may have some influence on the results. |
| Uitgever: |
Routledge |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 4 van 5 gevonden artikelen
| << vorige | volgende >> |