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                                       Details for article 5 of 8 found articles
 
 
  Patient Expectations and Marketing Programming for OB/GYN Services
 
 
Title: Patient Expectations and Marketing Programming for OB/GYN Services
Author: Wheatley, Edward W.
Appeared in: Health marketing quarterly
Paging: Volume 14 (1997) nr. 3 pages 35-52
Year: 1997-04-04
Contents: A regional medical center OB/GYN practice was perceived as being too large to give personalized attention. A combination of growing market potential and declining market share caused the center administrators to take a bold step and design, open, and operate a new parallel OB/GYN practice. The practice was developed based on analysis of patient perceptions and needs. Research results were used to develop a marketing program. The project involved doctors, nurses, and staff who were interested in patient perceptions and were willing to adjust health care delivery to satisfy patients' expectations.
Publisher: Routledge
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 5 of 8 found articles
 
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