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  The Use of E-Mail in Consultation: An Exploratory Study of Consultee Outcomes
 
 
Titel: The Use of E-Mail in Consultation: An Exploratory Study of Consultee Outcomes
Auteur: Kruger, Louis J.
Struzziero, Joan
Kaplan, Steven K.
Macklem, Gayle
Watts, Regina
Weksel, Terry
Verschenen in: Journal of educational and psychological consultation
Paginering: Jaargang 12 (2001) nr. 2 pagina's 133-149
Jaar: 2001-06-01
Inhoud: The use of e-mail as a means of facilitating consultee outcomes in client-centered consultation between school psychologists and teachers was investigated. A total of 8 participants (4 school psychologist-teacher dyads) of this exploratory study perceived that e-mail messages enhanced the teachers' knowledge of working with students and reduced the teachers' feelings of isolation. However, e-mail messages were perceived as having a larger effect on reducing the teachers' feelings of isolation than on enhancing their knowledge. The school psychologists tended to underestimate how important the e-mail messages were to the teachers. A coding system was developed to examine the relation between the content of the e-mail messages and teacher outcomes. The presence of conceptual information in a message had a statistically significant relation to perceptions of enhanced teacher knowledge.
Uitgever: Routledge
Bronbestand: Elektronische Wetenschappelijke Tijdschriften
 
 

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