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Journal description
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Details for article 12 of 14 found articles
| Title: |
THE QUEST FOR WORLD CLASS IT CAPABILITY IT Is Key to Achieving Quality Goals |
| Author: |
Murray, Richard J. |
| Appeared in: |
Information systems management |
| Paging: | Volume 8 (1991) nr. 3 pages 7-15 |
| Year: |
1991 |
| Contents: |
In today's competitive world, many organizations are pursuing total quality improvement programs, and as a result of these initiatives, are seeking to define world class capabilities. The organizations with these aspirations are trying to improve product and service quality, business process quality, or delivered quality, and are becoming aware that information technology is playing a more substantial role in realizing these quality goals. |
| Publisher: |
Taylor & Francis |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 12 of 14 found articles
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