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Details van artikel 37 van 66 gevonden artikelen
| Titel: |
Management culture and employee resistance: investigating the management of leisure service employees |
| Auteur: |
Townsend, Keith |
| Verschenen in: |
Managing leisure |
| Paginering: | Jaargang 9 (2004) nr. 1 pagina's 47-58 |
| Jaar: |
2004-01 |
| Inhoud: |
This article compares and contrasts the findings of two case studies that examine different management cultures within the leisure industry. It was predicted that where managerial style differed the organizational culture that developed would impact upon the actions of employee in the workplace. It was also expected that organizational size would play a large role in managerial style. Managerial style would, in turn, influence employee perceptions of what were appropriate activities while in the workplace. However, in a greenfield site, the employment history and expectations of key managerial staff proved to be interesting complications. This case presented a management culture of resisting employer expectations. As a result a culture developed where employees of all levels actively resisted employer controls. Employee actions that were deleterious to organizational profitability became more common while remaining relatively covert. |
| Uitgever: |
Routledge |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 37 van 66 gevonden artikelen
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