AUDITING THE QUALITY OF MANAGEMENT IN THE COMMUNITY COLLEGE
Titel:
AUDITING THE QUALITY OF MANAGEMENT IN THE COMMUNITY COLLEGE
Auteur:
Hammons, James O. Murry, John W.
Verschenen in:
Community college journal of research and practice
Paginering:
Jaargang 22 (1998) nr. 2 pagina's 151-158
Jaar:
1998
Inhoud:
The Community College Management Audit is a system for assessing the abilities of administrative personnel to perform certain key functions and roles of a manager regardless of the areas of responsibility. The heart of the system is the Management Audit Questionnaire (MAQ), which is a nonthreatening, data-collection instrument that is used to assess all or a part of the college's administrators. After information is collected using the MAQ, it is thoroughly analyzed, given to selected institutional members, and then used to design activities that will improve individual, unit, and college-wide administrative effectiveness. This article describes why community colleges, in today's era of accountability, need this system; how it was developed; its five process steps for implementation; and its expected benefits.
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