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Details for article 47 of 245 found articles
| Title: |
Confirmatory analysis of the factorial structure and validity of the service provider sociality scale |
| Author: |
Koermer, Chas D. Toale, Mary C. Ford, Wendy S. Zabava Dohanos, Andy D. |
| Appeared in: |
Communication research reports |
| Paging: | Volume 20 (2003) nr. 2 pages 124-133 |
| Year: |
2003 |
| Contents: |
This investigation assessed the factorial structure and validity of the Service Provider Sociality Scale (SPSS). The SPSS was administered to 455 customers, including 255 undergraduate students attending a small Midwestern college and 200 residents in communities surrounding the college. Confirmatory factor analysis results indicated that the service provider sociality measurement model had significant composite reliability and discriminant validity. Implications and recommendations for further research are provided. |
| Publisher: |
Routledge |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 47 of 245 found articles
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