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| Titel: |
The relationships among physician nonverbal immediacy and measures of patient satisfaction with physician care |
| Auteur: |
Conlee, Connie J. Olvera, Jane Vagim, Nancy N. |
| Verschenen in: |
Communication reports |
| Paginering: | Jaargang 6 (1993) nr. 1 pagina's 25-33 |
| Jaar: |
1993 |
| Inhoud: |
The purpose of this study was to test a new measure of patient satisfaction by looking at the relationship among four dimensions of patient satisfaction with physician care (attention/ respect, medical competence, humility, and accessibility) and nonverbal immediacy. One-hundred-seventeen upper division students completed the Richmond, Gorham, and McCroskey (1987) nonverbal immediacy scale and the Conlee and Vagim (1992) patient satisfaction scale. The results indicate that there is a significant positive correlation between nonverbal immediacy and overall patient satisfaction (r = .68) with the strongest correlation to the attention/respect factor (r = .64), the dimension most associated with perceptions of affective behaviors. |
| Uitgever: |
Routledge |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 10 van 10 gevonden artikelen
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