The relationship between conflict message styles and dimensions of communication competence
Titel:
The relationship between conflict message styles and dimensions of communication competence
Auteur:
McKinney, Bruce C. Kelly, Lynne Duran, Robert L.
Verschenen in:
Communication reports
Paginering:
Jaargang 10 (1997) nr. 2 pagina's 185-196
Jaar:
1997
Inhoud:
The purpose of this study was to investigate the relationship between conflict styles and communication competence. The Conflict Management Message Style (CMMS) instrument (Ross & DeWine, 1988), which assesses three conflict orientations (self-oriented, other-oriented, and issue-oriented), served as the operationalization of conflict style. Communication competence was measured by the Communicative Adaptability Scale (Duran, 1983; 1992). The CAS assesses six dimensions of communication competence: social composure, social confirmation, social experience, appropriate disclosure, articulation, and wit. Canonical correlation analysis and Pearson correlations revealed significant positive associations between concern-for-other and concern-for-issue conflict styles and the CAS dimensions of social confirmation, social experience and appropriate disclosure. A self-oriented conflict style was negatively related to social composure, articulation, and social experience. Implications of these results and suggestions for future research are provided.