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  Usability of product X-lessons from a real product
 
 
Titel: Usability of product X-lessons from a real product
Auteur: Marshall, Chris
McManus, Brendan
Prail, Amanda
Verschenen in: Behaviour & information technology
Paginering: Jaargang 9 (1990) nr. 3 pagina's 243-253
Jaar: 1990-05-01
Inhoud: Using the example of a real product, this paper shows how various usability assessments, conducted by different human factors engineers, in several phases of the product's development life-cycle, identified similar potential usability problems. Circumstances dictated that no remedial action was taken, so it was possible to track these potential usability defects to customer sites, where it was found that most of the important problems did indeed occur. Thus, it can be demonstrated that human factors advice was valid and reliable. In simpler terms, early usability evaluation by human factors engineers can save hours of wasted development effort and customer frustration, and can help to ensure that a more usable product is produced.
Uitgever: Taylor & Francis
Bronbestand: Elektronische Wetenschappelijke Tijdschriften
 
 

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