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| Titel: |
Teams without trust? Investigations in the influence of video-mediated communication on the origin of trust among cooperating persons |
| Auteur: |
Muhlfelder, M. Klein, U. Simon, S. Luczak, H. |
| Verschenen in: |
Behaviour & information technology |
| Paginering: | Jaargang 18 (1999) nr. 5 pagina's 349-360 |
| Jaar: |
1999-09-01 |
| Inhoud: |
Based on a model about the origin of trust among persons, who are meeting for the first time, the influence of video-mediated communication on confidence building was tested. Using a 'between-subjects'-design, two groups were compared, one carrying out a cooperative task face-to-face, the other using a video-conferencing system. Three measurements were taken. Measurement 1 registered the effects of anticipation. One group was instructed to get somebody to know faceto-face, the other group should meet their partner by videoconference. Measurement 2 registered the amount of trust the subjects had developed in their partner during the session. Measurement 3 was the analysis of the interpersonal interaction processes during the conversation. The results are that subjects who anticipated a video-conference showed no difference in mean, but a highly reduced variability in their assessment of their counterpart compared to those subjects who anticipated a meeting face-to-face. A similar pattern was observed for measurement 2. However, no systematically meaningful difference in the behavioural categories of measurement 3 could be found. The results are similar to experiments mostly carried out in the 1970s and 1980s, which had focused on comparisons between face-to-face and mediated communication. |
| Uitgever: |
Taylor & Francis |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
Details van artikel 6 van 8 gevonden artikelen
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