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  A transaction cost view of decision support systems
 
 
Titel: A transaction cost view of decision support systems
Auteur: Suomi, Reima
Verschenen in: Behaviour & information technology
Paginering: Jaargang 12 (1993) nr. 4 pagina's 228-237
Jaar: 1993-07-01
Inhoud: Research and practice in decision support systems have often been said to focus too much on individual decision-making, when decisions actually are made by groups. Another shortfall of current research is the absence of any established theory or framework on which to base it. A third shortfall is the lack of connections between theory and actual implementation in terms of information technology. The first two problems in particular are addressed in this study. Decision-making is considered to be a group activity— rather than an individual activity—in which as a matter of fact a contract between the decision-makers is established. The contracts incur transaction costs, which may or may not be covered by the extra value gained by the contract. Transaction costs in the contract formulation phase should be eliminated, and information technology in its various forms is a principal means by which to achieve this end. Different kinds of technologies support different kinds of contracts. This is why decision-makers should understand the nature of their decision-making situation and select the information technology tools most suitable for the situation. The different factors causing transaction costs in decision-making— contracting—are identified, and the means to eliminate them by information technology are presented. This study is based on a transaction cost perspective of organizations. Information technology is seen as a primary means to lower transaction costs. Thus, the necessary theoretical framework so often missing in information technology research is provided. The results of the study stem from empirical research, the aim of which was to investigate and to understand information technology from the viewpoint of transaction costs.
Uitgever: Taylor & Francis
Bronbestand: Elektronische Wetenschappelijke Tijdschriften
 
 

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