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| Titel: |
The roles of computerized support systems: a decision subprocess-based analysis |
| Auteur: |
Jacob, Varghese S. Pakath, Ramakrishnan |
| Verschenen in: |
Behaviour & information technology |
| Paginering: | Jaargang 10 (1991) nr. 3 pagina's 231-252 |
| Jaar: |
1991-05-01 |
| Inhoud: |
This paper analyses the potential roles of computerized systems in supporting the decision-making process. Toward this end, we propose an expository process model of decision-making and develop a framework that provides the infrastructure for the analysis. The proposed process model draws on two well-known models in the literature and enumerates eight distinct phases in decision-making. The framework developed is based on an integration of this process model with Simon's notion of 'decision-structuredness'. Unlike any of the existing frameworks, the suggested framework permits a micro-level analysis of support system roles. The analysis is intended as a pre-design guide, to help systems developers and users to identify support potential and possibilities, and to target their activities accordingly. |
| Uitgever: |
Taylor & Francis |
| Bronbestand: |
Elektronische Wetenschappelijke Tijdschriften |
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