A model for resolving conflict: Some theoretical, empirical and practical implications
Titel:
A model for resolving conflict: Some theoretical, empirical and practical implications
Auteur:
Littlefield, Lyn Love, Anthony Peck, Connie Wertheim, Eleanor H.
Verschenen in:
Australian psychologist
Paginering:
Jaargang 28 (1993) nr. 2 pagina's 80-85
Jaar:
1993-07-01
Inhoud:
This paper describes a model for resolving interpersonal, intergroup, and international conflict and sets it into a theoretical and empirical context. The model aims for a cooperative process resulting in integrative solutions. The following stages, similar to social problem solving approaches, are described: developing expectations for win-win solutions, identifying interests, brainstorming creative options, and combining options into win-win solutions. Also discussed are objective criteria, alternatives to negotiated agreements, and methods for managing emotions. Research related to each stage and areas needing further work are noted.