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                                       Details for article 4 of 8 found articles
 
 
  Citizen Satisfaction Survey Data: A Mode Comparison of the Derived Importance–Performance Approach
 
 
Title: Citizen Satisfaction Survey Data: A Mode Comparison of the Derived Importance–Performance Approach
Author: Herian, Mitchel N.
Tomkins, Alan J.
Appeared in: American review of public administration
Paging: Volume 42 (2012) nr. 1 pages 66-86
Year: 2012-01
Contents:
Publisher: SAGE Publications, Sage CA: Los Angeles, CA
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 4 of 8 found articles
 
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 Koninklijke Bibliotheek - National Library of the Netherlands