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Journal description
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Details for article 98 of 163 found articles
| Title: |
Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting |
| Author: |
Patrício, Lia Fisk, Raymond P. Falcão e Cunha, João Constantine, Larry |
| Appeared in: |
Journal of service research |
| Paging: | Volume 14 (2011) nr. 2 pages 180-200 |
| Year: |
2011-05 |
| Contents: | |
| Publisher: |
SAGE Publications, Sage CA: Los Angeles, CA |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 98 of 163 found articles
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