Informal Counselling in the Community: A Study of Members of Five Natural Helping Occupations
Titel:
Informal Counselling in the Community: A Study of Members of Five Natural Helping Occupations
Auteur:
McLennan, James Greenwood, Julie
Verschenen in:
Australian social work
Paginering:
Jaargang 40 (1987) nr. 1 pagina's 17-22
Jaar:
1987-03
Inhoud:
Members of 5 occupational groups judged likely to be sources of informal counselling help to members of the community with problems were surveyed in Melbourne's eastern suburbs: infant welfare sisters (28), protestant ministers of religion (32), hairdressers (34), uniformed police (23), state high school teachers (56). A general employment group (46) and a group of trained counsellors (19) were also surveyed (total N = 238). Apart from the teachers and the general employment group, all reported frequent helping contacts. The kinds of problems raised differed across the groups, though all reported that marital and family problems were among those most often raised. The groups reported different strategies for helping, though all endorsed the usefulness of simply listening to what the troubled individual wanted to say. Social context factors such as contact opportunity, time pressure, privacy, gender of participants, and role compatibility were found to be related to the form of the help provided.