The paper examines the progress of the Queensland Ethnic Welfare Development Association (Q.E.W.D.A.) in Brisbane, which despite the high levels of enthusiasm and professional expertise of its members, was frustrated in its attempts to effect its constitutional goals. After a series of interviews with the members, the authors introduced a goal factoring exercise to determine not only which goals were more important and easier to fulfill, but also to define the positive and negative forces hindering the execution of the primary goals. It was felt that this intervention programme helped Q.E.W.D.A. members to focus upon a more realistic set of important, short-term goals, and as a result a group of experts began to develop, although slowly, into an expert group.
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