Continuous value shaping: A boundary concept for innovating service innovation approaches
Title:
Continuous value shaping: A boundary concept for innovating service innovation approaches
Author:
Böhmann, Tilo Roth, Angela Satzger, Gerhard Benz, Carina Beverungen, Daniel Boes, Andreas Breidbach, Christoph Gersch, Martin Gudergan, Gerhard Hogreve, Jens Kurtz, Christian Langes, Barbara Leimeister, Jan Marco Lewandowski, Tom Meiren, Thomas Nägele, Rainer Paluch, Stefanie Peters, Christoph Poeppelbuss, Jens Robra-Bissantz, Susanne Schultz, Carsten Schumann, Jan H. Wirtz, Jochen Wünderlich, Nancy V.