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                                       Details for article 9 of 9 found articles
 
 
  Using customer contact centres as relationship marketing instruments
 
 
Title: Using customer contact centres as relationship marketing instruments
Author: Aa, Zanna van der
Bloemer, Josée
Henseler, Jörg
Appeared in: Service business
Paging: Volume 9 (2013) nr. 2 pages 185-208
Year: 2013
Contents:
Publisher: Springer Berlin Heidelberg, Berlin/Heidelberg
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 9 of 9 found articles
 
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