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  Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?
 
 
Title: Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?
Author: Tarí, Juan José
Heras-Saizarbitoria, Iñaki
Dick, Gavin
Appeared in: Service business
Paging: Volume 8 (2013) nr. 2 pages 337-354
Year: 2013
Contents:
Publisher: Springer Berlin Heidelberg, Berlin/Heidelberg
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 5 of 10 found articles
 
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