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Journal description
All volumes of the corresponding journal
All issues of the corresponding volume
All articles of the corresponding issues
Details for article 4 of 9 found articles
| Title: |
How to explain service failure? Impacts of justifications |
| Author: |
Chen, WeiWei Lee, Hsiao-Ching |
| Appeared in: |
Service business |
| Paging: | Volume 12 (2017) nr. 2 pages 331-356 |
| Year: |
2017 |
| Contents: | |
| Publisher: |
Springer Berlin Heidelberg, Berlin/Heidelberg |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 4 of 9 found articles
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