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  A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model
 
 
Title: A service innovation framework for start-up firms by integrating service experience engineering approach and capability maturity model
Author: Wang, K. J.
Widagdo, J.
Lin, Y. S.
Yang, H. L.
Hsiao, S. L.
Appeared in: Service business
Paging: Volume 10 (2015) nr. 4 pages 867-916
Year: 2015
Contents:
Publisher: Springer Berlin Heidelberg, Berlin/Heidelberg
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

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 Koninklijke Bibliotheek - National Library of the Netherlands