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  Innovation and Improvement in the Delivery of Public Services: The Use of Quality Management Within Local Government in Canada
 
 
Title: Innovation and Improvement in the Delivery of Public Services: The Use of Quality Management Within Local Government in Canada
Author: Robertson, Robert
Ball, Rob
Appeared in: Public organization review
Paging: Volume 2 (2002) nr. 4 pages 387-405
Year: 2002
Contents:
Publisher: Kluwer Academic Publishers, Boston
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

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 Koninklijke Bibliotheek - National Library of the Netherlands