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Journal description
All volumes of the corresponding journal
All issues of the corresponding volume
All articles of the corresponding issues
Details for article 8 of 16 found articles
| Title: |
Powerlessness following service failure and its implications for service recovery |
| Author: |
Wong, Jimmy Newton, Joshua D. Newton, Fiona J. |
| Appeared in: |
Marketing letters |
| Paging: | Volume 27 (2014) nr. 1 pages 63-75 |
| Year: |
2014 |
| Contents: | |
| Publisher: |
Springer US, New York |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 8 of 16 found articles
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