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                                       Details for article 4 of 6 found articles
 
 
  Reconsidering Nonlinearity and Asymmetry in Customer Satisfaction and Loyalty Models: An Empirical Study in Three Retail Service Settings
 
 
Title: Reconsidering Nonlinearity and Asymmetry in Customer Satisfaction and Loyalty Models: An Empirical Study in Three Retail Service Settings
Author: Streukens, Sandra
de Ruyter, Ko
Appeared in: Marketing letters
Paging: Volume 15 (2004) nr. 2-3 pages 99-111
Year: 2004
Contents:
Publisher: Kluwer Academic Publishers, Boston
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 4 of 6 found articles
 
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