Verbal and nonverbal indicators of quality of communication between care staff and residents in ethnoculturally and linguistically diverse long-term care settings
Titel:
Verbal and nonverbal indicators of quality of communication between care staff and residents in ethnoculturally and linguistically diverse long-term care settings
Auteur:
Small, Jeff Chan, Sing Mei Drance, Elisabeth Globerman, Judith Hulko, Wendy O’Connor, Deborah Perry, JoAnn Stern, Louise Ho, Lorraine