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                                       Details for article 13 of 51 found articles
 
 
  Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model
 
 
Title: Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model
Author: Wong, Jose Weng-Chou
Pan, Su-Ying
Appeared in: Journal of hospitality and tourism management
Paging: Volume 54 () nr. C pages 221-230
Year: 2023
Contents:
Publisher: The Authors
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 13 of 51 found articles
 
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 Koninklijke Bibliotheek - National Library of the Netherlands