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                                       Details for article 5 of 53 found articles
 
 
  Are frontline employees punching bags? The relationship between interpersonal workplace incivility and employee incivility toward customers
 
 
Title: Are frontline employees punching bags? The relationship between interpersonal workplace incivility and employee incivility toward customers
Author: Chen, Hsi-Tien
Wang, Chih-Hung
Shih, I-Tung
Appeared in: Journal of hospitality and tourism management
Paging: Volume 47 () nr. C pages 377-388
Year: 2021
Contents:
Publisher: The Authors
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 5 of 53 found articles
 
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 Koninklijke Bibliotheek - National Library of the Netherlands