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Journal description
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Details for article 5 of 18 found articles
| Title: |
How does apology matter? Responding to negative customer reviews on online-to-offline platforms |
| Author: |
Wan, He Mei, Maggie Qiuzhu Yan, Jie Xiong, Jie Wang, Le |
| Appeared in: |
Electronic commerce research and applications |
| Paging: | Volume 61 () nr. C pages p. |
| Year: |
2023 |
| Contents: | |
| Publisher: |
Elsevier B.V. |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 5 of 18 found articles
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