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Journal description
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Details for article 15 of 17 found articles
| Title: |
Should the chatbot “save itself” or “be helped by others”? The influence of service recovery types on consumer perceptions of recovery satisfaction |
| Author: |
Song, Mengmeng Du, Jingzhe Xing, Xinyu Mou, Jian |
| Appeared in: |
Electronic commerce research and applications |
| Paging: | Volume 55 () nr. C pages p. |
| Year: |
2022 |
| Contents: | |
| Publisher: |
Elsevier B.V. |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 15 of 17 found articles
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