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Journal description
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Details for article 10 of 18 found articles
| Title: |
Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry |
| Author: |
Reis, João Amorim, Marlene Melão, Nuno |
| Appeared in: |
International journal of production economics |
| Paging: | Volume 215 (2019) nr. C pages 24-33 |
| Year: |
2019 |
| Contents: | |
| Publisher: |
Elsevier B.V. |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 10 of 18 found articles
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