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  An empirical analysis on the influence of risk on relationships between handling of product returns and customer loyalty in E-commerce
 
 
Title: An empirical analysis on the influence of risk on relationships between handling of product returns and customer loyalty in E-commerce
Author: Ramanathan, Ramakrishnan
Appeared in: International journal of production economics
Paging: Volume 130 (2011) nr. 2 pages 7 p.
Year: 2011
Contents:
Publisher: Elsevier B.V.
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 2 of 17 found articles
 
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