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                                       Details for article 9 of 12 found articles
 
 
  Service in the restaurant industry: an American and Irish comparison of service failures and recovery strategies
 
 
Title: Service in the restaurant industry: an American and Irish comparison of service failures and recovery strategies
Author: Mueller, R.D
Palmer, A
Mack, R
McMullan, R
Appeared in: International journal of hospitality management
Paging: Volume 22 (2003) nr. 4 pages 24 p.
Year: 2003
Contents:
Publisher: Elsevier Ltd
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 9 of 12 found articles
 
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 Koninklijke Bibliotheek - National Library of the Netherlands