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Journal description
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Details for article 8 of 8 found articles
| Title: |
The relationship between service customers' quality assurance behaviors, satisfaction, and effort: A cost of quality perspective |
| Author: |
Youngdahl, William E. Kellogg, Deborah L. |
| Appeared in: |
Journal of operations management |
| Paging: | Volume 15 (1997) nr. 1 pages 14 p. |
| Year: |
1997 |
| Contents: | |
| Publisher: |
Published by Elsevier B.V. |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 8 of 8 found articles
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