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  Managing the quality of computing services: A user-oriented approach using utility theory and service-level indices
 
 
Title: Managing the quality of computing services: A user-oriented approach using utility theory and service-level indices
Author: Roeseler, Armin
von Mayrhauser, Anneliese
Appeared in: Journal of systems and software
Paging: Volume 16 (1991) nr. 3 pages 12 p.
Year: 1991
Contents:
Publisher: Published by Elsevier B.V.
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 10 of 14 found articles
 
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 Koninklijke Bibliotheek - National Library of the Netherlands