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                                       Details for article 7 of 8 found articles
 
 
  Using conjoint analysis to determine the relative importance of service attributes measured in customer satisfaction surveys
 
 
Title: Using conjoint analysis to determine the relative importance of service attributes measured in customer satisfaction surveys
Author: Danaher, Peter J.
Appeared in: Journal of retailing
Paging: Volume 73 (1997) nr. 2 pages 26 p.
Year: 1997
Contents:
Publisher: Published by Elsevier B.V.
Source file: Elektronische Wetenschappelijke Tijdschriften
 
 

                             Details for article 7 of 8 found articles
 
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 Koninklijke Bibliotheek - National Library of the Netherlands