Ostergren, Neil W. Stein, Bob Bernstein, Charles Yesawich, Peter C. Ellis, Raymond C. Pacak, Jack Morrison, R. Scott Burley, Kenneth R. Lawless, Mark Bram, Steven Lindenlaub, John G. Ostroff, Allen Fisher, William Nassikas, James Holmes, Colgate Brown, Richard Marriott, J. Willard
Verschenen in:
Cornell hotel and restaurant administration quarterly