| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Brand Experience Anatomy in Hotels: An Interpretive Structural Modeling Approach
|
Khan, Imran
|
|
2017
|
58 |
2 |
p. 165-178
|
artikel
|
| 2 |
Different Service, Same Experience: Documenting the Subtlety of Modern Racial Discrimination in U.S. Restaurants
|
Brewster, Zachary W.
|
|
2017
|
58 |
2 |
p. 190-202
|
artikel
|
| 3 |
Inside the Rating Scores: A Multilevel Analysis of the Factors Influencing Customer Satisfaction in the Hotel Industry
|
Radojevic, Tijana
|
|
2017
|
58 |
2 |
p. 134-164
|
artikel
|
| 4 |
Replicating and Extending Our Understanding of How Managers Can Adjust the “Warm Glow Thermostat”
|
Giebelhausen, Michael
|
|
2017
|
58 |
2 |
p. 122-133
|
artikel
|
| 5 |
Summary of CQ’s 2016 Submissions and Editorial Decisions
|
Lynn, Michael
|
|
2017
|
58 |
2 |
p. 120-121
|
artikel
|
| 6 |
The Effect of Cost of Living on Employee Wages in the Hospitality Industry
|
Sturman, Michael C.
|
|
2017
|
58 |
2 |
p. 179-189
|
artikel
|
| 7 |
The Impact of Fellow Consumers’ Presence, Appeal Type, and Action Observability on Consumers’ Donation Behaviors
|
Wu, Laurie
|
|
2017
|
58 |
2 |
p. 203-213
|
artikel
|
| 8 |
The Role of Hospitality Service Quality in Third Places for the Elderly: An Exploratory Study
|
Lee, Ji-Eun
|
|
2017
|
58 |
2 |
p. 214-221
|
artikel
|
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