| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance: customer orientation as a moderator
|
Kim, Taegoo Terry
|
|
2012
|
6 |
4 |
p. 503-526
|
artikel
|
| 2 |
Innovations in service business. An introduction to the special issue from the Global Entrepreneurship and Services Conference, Taiwan, 2011
|
Yu, Tiffany Hui-Kuang
|
|
2012
|
6 |
4 |
p. 405-409
|
artikel
|
| 3 |
Internal service quality within the different Chinese subcultures: a comparison between Taiwan, China, and Singapore
|
Jeng, Don Jyh-Fu
|
|
2012
|
6 |
4 |
p. 425-458
|
artikel
|
| 4 |
The determinants of successful R&D consortia: government strategy for the servitization of manufacturing
|
Lin, Feng-Jyh
|
|
2012
|
6 |
4 |
p. 489-502
|
artikel
|
| 5 |
The effects of motivations, trust, and privacy concern in social networking
|
Lin, Shi-Woei
|
|
2012
|
6 |
4 |
p. 411-424
|
artikel
|
| 6 |
The impact of online customer satisfaction on the yahoo auction in Taiwan
|
Wu, Chih-Wen
|
|
2012
|
6 |
4 |
p. 473-487
|
artikel
|
| 7 |
The value relevance of brand equity in the financial services industry: an empirical analysis using quantile regression
|
Wang, David Han-Min
|
|
2012
|
6 |
4 |
p. 459-471
|
artikel
|
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