| nr |
titel |
auteur |
tijdschrift |
jaar |
jaarg. |
afl. |
pagina('s) |
type |
| 1 |
Accreditation Across Borders: The Introduction of Joint Commission Accreditation in Spain
|
Bohigas, Lluís
|
|
1998
|
|
5 |
p. 226-231
6 p.
|
artikel
|
| 2 |
A Longitudinal Study of Performance of Physicians’ Office Practices: Data from the Peer Assessment Program in Ontario, Canada
|
Norton, Peter G.
|
|
1999
|
|
5 |
p. 252-258
7 p.
|
artikel
|
| 3 |
Appointment Access: Planning to Benchmark a Complex Issue
|
Lewis, A. Vicki
|
|
1994
|
|
5 |
p. 285-293
9 p.
|
artikel
|
| 4 |
Assessing Performance Reports to Individual Providers in the Care of Acute Coronary Syndromes
|
Mani, Obli
|
|
2002
|
|
5 |
p. 220-232
13 p.
|
artikel
|
| 5 |
Balancing Accountability and Improvement: A Case Study from Massachusetts
|
Smith, David P.
|
|
2000
|
|
5 |
p. 299-312
14 p.
|
artikel
|
| 6 |
Being Benchmarked Against: What Can Organizations Expect?—An Interview with Todd Lambertus
|
Kennedy, Maggie
|
|
1994
|
|
5 |
p. 294-298
5 p.
|
artikel
|
| 7 |
Benchmarking: A Performance Intervention Tool
|
Campbell, A. Bruce
|
|
1994
|
|
5 |
p. 225-228
4 p.
|
artikel
|
| 8 |
Benchmarking Applied to Health Care
|
Camp, Robert C.
|
|
1994
|
|
5 |
p. 229-238
10 p.
|
artikel
|
| 9 |
Benchmarking: Finding Ways to Improve
|
Lenz, Steve
|
|
1994
|
|
5 |
p. 250-259
10 p.
|
artikel
|
| 10 |
Benchmarking in Health Care: Turning Challenges into Success
|
Berkey, Tim
|
|
1994
|
|
5 |
p. 277-284
8 p.
|
artikel
|
| 11 |
Benchmarking Patient Satisfaction at Academic Health Centers
|
Drachman, David A.
|
|
1996
|
|
5 |
p. 359-367
9 p.
|
artikel
|
| 12 |
Can Western Quality Improvement Methods Transform the Russian Health Care System?
|
Tillinghast, Stanley J.
|
|
1998
|
|
5 |
p. 280-298
19 p.
|
artikel
|
| 13 |
Clinical Benchmarking Improves Clinical Paths: Experience with Coronary Artery Bypass Grafting
|
Barnes, Rex V.
|
|
1994
|
|
5 |
p. 267-276
10 p.
|
artikel
|
| 14 |
Collaborative Benchmarking in Health Care
|
Mosel, Doug
|
|
1994
|
|
5 |
p. 239-249
11 p.
|
artikel
|
| 15 |
Conference Overview
|
Lang, Lisa A.
|
|
1997
|
|
5 |
p. 231-238
8 p.
|
artikel
|
| 16 |
Conference Overview: Through the Patient’s Eyes—Improvement Tools for the New Millennium
|
Gerteis, Margaret
|
|
2000
|
|
5 |
p. 239-243
5 p.
|
artikel
|
| 17 |
CQI Case Study: Reducing Medication Errors
|
Carey, Raymond G.
|
|
1995
|
|
5 |
p. 232-237
6 p.
|
artikel
|
| 18 |
Designing Surveys for Maximal Satisfaction: An Interview with Allyson Ross Davies
|
Kennedy, Maggie
|
|
1996
|
|
5 |
p. 369-373
5 p.
|
artikel
|
| 19 |
Developing Partnerships Among Patients, Families, and Staff at the Medical College of Georgia Hospital and Clinics
|
Hobbs, Sandra F.
|
|
2000
|
|
5 |
p. 268-276
9 p.
|
artikel
|
| 20 |
Editorial Advisory Board
|
|
|
1996
|
|
5 |
p. 306-
1 p.
|
artikel
|
| 21 |
Editorial Advisory Board
|
|
|
1999
|
|
5 |
p. 222-
1 p.
|
artikel
|
| 22 |
Editorial Advisory Board
|
|
|
1994
|
|
5 |
p. 224-
1 p.
|
artikel
|
| 23 |
Editorial Advisory Board
|
|
|
1997
|
|
5 |
p. 230-
1 p.
|
artikel
|
| 24 |
Editorial Advisory Board
|
|
|
1998
|
|
5 |
p. 222-
1 p.
|
artikel
|
| 25 |
Editorial Advisory Board
|
|
|
1995
|
|
5 |
p. 210-
1 p.
|
artikel
|
| 26 |
Editorial: Collaboration is in the Eye of the Beholder
|
Disch, Joanne
|
|
2002
|
|
5 |
p. 233-234
2 p.
|
artikel
|
| 27 |
Financial Incentives for Ambulatory Care Performance Improvement
|
Hopkins, Joseph R.
|
|
1999
|
|
5 |
p. 223-238
16 p.
|
artikel
|
| 28 |
Health Care Reform and Quality Initiatives in Brazil
|
de Noronha, José Carvalho
|
|
1998
|
|
5 |
p. 251-263
13 p.
|
artikel
|
| 29 |
Health Online and the Empowered Medical Consumer
|
Ferguson, Tom
|
|
1997
|
|
5 |
p. 251-257
7 p.
|
artikel
|
| 30 |
How Will We Know if We Got It Right? Aims, Benefits, and Risks of Consumer Information Initiatives
|
Sofaer, Shoshanna
|
|
1997
|
|
5 |
p. 258-264
7 p.
|
artikel
|
| 31 |
Illness as a Social Construct: Understanding What Asthma Means to the Patient to Better Treat the Disease
|
Rich, Michael
|
|
2000
|
|
5 |
p. 244-253
10 p.
|
artikel
|
| 32 |
Implementing a Computer-Assisted Appropriateness Review Using DRG 182/183
|
Henzler, Christine
|
|
1995
|
|
5 |
p. 239-247
9 p.
|
artikel
|
| 33 |
Integrating Patient Satisfaction into Performance Measurement to Meet Improvement Challenges
|
Smith, June E.
|
|
2000
|
|
5 |
p. 277-286
10 p.
|
artikel
|
| 34 |
Is Quality in the Eye of the Beholder?
|
Sales, Anne
|
|
1995
|
|
5 |
p. 219-225
7 p.
|
artikel
|
| 35 |
Learning from Patients: A Discharge Planning Improvement Project
|
Reiley, Peggy J.
|
|
1996
|
|
5 |
p. 311-322
12 p.
|
artikel
|
| 36 |
Linking Customer Judgments with Process Measures to Improve Access to Ambulatory Care
|
Anctil, Beth
|
|
1996
|
|
5 |
p. 345-357
13 p.
|
artikel
|
| 37 |
Making the Case for Quality: An Interview with David Nash
|
Rosenthal, Gary
|
|
1999
|
|
5 |
p. 259-264
6 p.
|
artikel
|
| 38 |
Measuring and Averting Underuse of Necessary Cardiac Procedures: A Summary of Results and Future Directions
|
Kravitz, Richard L.
|
|
1997
|
|
5 |
p. 268-276
9 p.
|
artikel
|
| 39 |
Measuring the Quality of Health Care: State of the Art
|
Donaldson, Molla S.
|
|
1997
|
|
5 |
p. 283-292
10 p.
|
artikel
|
| 40 |
Overcoming Turf Battles: Developing a Pragmatic, Collaborative Model to Improve Glycemic Control in Patients with Diabetes
|
Quinn, Doris C.
|
|
2001
|
|
5 |
p. 255-264
10 p.
|
artikel
|
| 41 |
Overview: The Evolution of Customer Feedback in Health Care
|
Meterko, Mark
|
|
1996
|
|
5 |
p. 307-310
4 p.
|
artikel
|
| 42 |
Overview: The Evolution of International Accreditation and Improvement
|
Donahue, K. Tina
|
|
1998
|
|
5 |
p. 223-225
3 p.
|
artikel
|
| 43 |
Payer-Hospital Collaboration to Improve Patient Satisfaction with Hospital Discharge
|
Hickey, Mairead L.
|
|
1996
|
|
5 |
p. 336-344
9 p.
|
artikel
|
| 44 |
Pursuing Perfection: An Interview with Don Berwick and Michael Rothman
|
Kabcenell, Andrea
|
|
2002
|
|
5 |
p. 268-278
11 p.
|
artikel
|
| 45 |
Quality Improvement and the Integrated Management of Childhood Illness: Lessons from Developed Countries
|
Heiby, James R.
|
|
1998
|
|
5 |
p. 264-279
16 p.
|
artikel
|
| 46 |
Quality Improvements in End of Life Care: Insights from Two Collaboratives
|
Lynn, Joanne
|
|
2000
|
|
5 |
p. 254-267
14 p.
|
artikel
|
| 47 |
Quality Management in Medical Specialties: The Use of Channels and Dikes in Improving Health Care in The Netherlands
|
Klazinga, Niek
|
|
1998
|
|
5 |
p. 240-250
11 p.
|
artikel
|
| 48 |
The Analysis of Clinical Outcomes: Getting Started in Benchmarking
|
Krivenko, Charles A.
|
|
1994
|
|
5 |
p. 260-266
7 p.
|
artikel
|
| 49 |
The Institute of Medicine’s Special Initiative on Health Care Quality: An Interview with Molla Donaldson
|
Berman, Steven
|
|
1997
|
|
5 |
p. 277-282
6 p.
|
artikel
|
| 50 |
The New Northwestern Memorial Hospital: Planned, Constructed, and Operated Through the Patients First Philosophy
|
Briggs, Patrick J.
|
|
2000
|
|
5 |
p. 287-298
12 p.
|
artikel
|
| 51 |
The New Paradigm of Crew Resource Management: Just What Is Needed to Reengage the Stalled Collaborative Movement?
|
Kosnik, Linda K.
|
|
2002
|
|
5 |
p. 235-241
7 p.
|
artikel
|
| 52 |
The Polish Experience of Quality Improvement in Primary Care
|
Windak, Adam
|
|
1998
|
|
5 |
p. 232-239
8 p.
|
artikel
|
| 53 |
The Role of Complaint Management in the Service Recovery Process
|
Bendall-Lyon, Dawn
|
|
2001
|
|
5 |
p. 278-286
9 p.
|
artikel
|
| 54 |
The Role of Peer Review in a Health Care Organization Driven by TQM/CQI
|
Wakefield, Douglas S.
|
|
1995
|
|
5 |
p. 227-231
5 p.
|
artikel
|
| 55 |
The Total Customer Relationship in Health Care: Broadening the Bandwidth
|
Berwick, Donald M.
|
|
1997
|
|
5 |
p. 245-250
6 p.
|
artikel
|
| 56 |
Treatment Decisions About Lumbar Herniated Disk in a Shared Decision-Making Program
|
Barrett, Paul H.
|
|
2002
|
|
5 |
p. 211-219
9 p.
|
artikel
|
| 57 |
Understanding the Quality Challenge for Health Consumers: The Kaiser/AHCPR Survey
|
Robinson, Sandra
|
|
1997
|
|
5 |
p. 239-244
6 p.
|
artikel
|
| 58 |
Use of Home Hemoglobin A1c Test Kits to Monitor the Effectiveness of Diabetes Care
|
Rector, Thomas S.
|
|
2001
|
|
5 |
p. 265-277
13 p.
|
artikel
|
| 59 |
Using an Improvement Model to Reduce Adverse Drug Events in VA Facilities
|
Weeks, William B.
|
|
2001
|
|
5 |
p. 243-254
12 p.
|
artikel
|
| 60 |
Using a Quality Scorecard to Measure and Improve Medical Groups’ Performance
|
Belman, Michael J.
|
|
1999
|
|
5 |
p. 239-251
13 p.
|
artikel
|
| 61 |
Using Claims Data to Measure and Improve the MMR Immunization Rate in an HMO
|
Cleary, Kathryn
|
|
1995
|
|
5 |
p. 211-217
7 p.
|
artikel
|
| 62 |
Using Health Care Failure Mode and Effect Analysis™: The VA National Center for Patient Safety’s Prospective Risk Analysis System
|
DeRosier, Joseph
|
|
2002
|
|
5 |
p. 248-267
20 p.
|
artikel
|
| 63 |
Using Malcolm Baldrige National Quality Award Criteria for Improvement: An Interview with Ellen Gaucher
|
Berman, Steven
|
|
1995
|
|
5 |
p. 249-256
8 p.
|
artikel
|
| 64 |
Using Qualitative and Quantitative Patient Satisfaction Data to Improve the Quality of Cardiac Care
|
Niles, Nathaniel
|
|
1996
|
|
5 |
p. 323-335
13 p.
|
artikel
|
| 65 |
Working Together but Apart: Barriers and Routes to Nurse–Physician Collaboration
|
Zwarenstein, Merrick
|
|
2002
|
|
5 |
p. 242-247
6 p.
|
artikel
|
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