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Journal description
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Details for article 1 of 6 found articles
| Title: |
Crocodile Marketing: An Experimental Investigation into the Effects of “Crocodile-Tear” Apologies On Patient Loyalty Intentions |
| Author: |
Dietrich, Martin Drevs, Florian Lindenmeier, Jörg Renner, Simone Seemann, Ann-Kathrin Tscheulin, Dieter K. |
| Appeared in: |
Schmalenbach business review |
| Paging: | Volume 67 (2015) nr. 1 pages 34-53 |
| Year: |
2015 |
| Contents: | |
| Publisher: |
Springer International Publishing, Cham |
| Source file: |
Elektronische Wetenschappelijke Tijdschriften |
Details for article 1 of 6 found articles
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